We are delighted to share that AppWorks has invested in $CLOUD, the native token of Sanctum, as a demonstration of our long-term belief in Sanctum’s founding team and in the strong defensibility and moat they’ve built over the years.
Below, we will share why we think Sanctum is one of the most important companies being built on Solana; how it is reshaping one of the most misunderstood verticals in crypto, and why everything is finally clicking for them.
Sanctum – A Chronicle of Finding the Non Consensus and Right
To understand Sanctum, we need to first understand the history of Solana LST.
For the longest time, most people assumed Solana’s liquid staking market would follow the Ethereum playbook: one dominant player, i.e. Lido, and everyone else fading into the background. Many protocols rushed to build copycats of the Lido model, believing the game was simply about scale and validator sets.
Source: DeFillama
The most insightful founders see what others miss. FP Lee, Sanctum’s founder, being the core contributor who has designed Solana’s stake account contracts, knew early on that Solana’s setup is fundamentally different from Ethereum’s. Every stake account is modular, transferable, and composable. That means all LSTs on Solana are essentially fungible at their core. They are just wrappers of the same underlying stake accounts.
With that realization, the next question was obvious: in a world of many LSTs, what’s the missing primitive?
Look closely, stake pools serve three distinct purposes:
Delegate – achieve high staking yield and decentralize the network
Liquidate – Provide instant liquidity for staked SOL
And FP bet on liquidity.
Why? Because Ethereum already ran the experiment. Lido dominated Ethereum largely because stETH is integrated into all major DeFi protocols and has extremely high composability. Years of integrations made it the most composable asset on the network, and distribution compounded into dominance.
On Solana, the conclusion is even clearer. Stake accounts are interchangeable; every staked SOL carries the same economic weight in the transaction flow. In this world, a multi-LST future is the default, and whoever orchestrates liquidity wins the competition.
Therefore, instead of fighting to become the single biggest stake pool, FP saw a bigger opportunity in becoming the liquidity layer that unites all LSTs on Solana.
And this was the start of Sanctum.
The way they cracked this is deeply connected to the insight. First, they created “Sanctum Router” for swaps between thousands of LSTs. A swap takes place with simply unwrapping and re-wrapping the underlying stake account.
Source: Sanctum document
When necessary, swaps can also be routed into Infinity Pool, which can be regarded as a basket of LSTs that is managed by Sanctum, and all of these LSTs are under Sanctum’s flagship white labeled LST issuance infrastructure. When a swap is routed into Infinity, the trading fees are distributed to the liquidity providers of Infinity Pool, i.e. $INF holders.
This design reinforces liquidity for the entire Sanctum LST ecosystem while turning $INF itself into one of the most compelling LSTs on Solana.
Source: Sanctum document
Lastly, a sizable native $SOL reserve managed by Sanctum is shared across all Sanctum branded LSTs. For any project, instead of spinning off another multi-million liquidity pool, they can just issue their LSTs with Sanctum without worrying about bootstrapping the liquidity.
Source: AppWorks
In less than 2 years, Sanctum is now managing over US$ 2B of $SOL with various key players in the space, including Bybit, Crypto.com, Backpack, Jupiter, etc. By the end of 2025, Sanctum closed the quarter with record-high metrics: 14.36M SOL (+96% YoY) under its umbrella and an annual revenue of US$5.85M (+226% YoY).
Another impressive metric to look at is Sanctum’s dominance of the Solana LST category in 2025; Sanctum achieved a net cumulative inflow of nearly 8M $SOL, while its two largest competitors, Jito and Marinade, saw their LST offerings end the year with net negative inflows. This disparity underscores the compounding competitive advantage of Sanctum’s liquidity moat within the LST market.
Source: Sanctum 25Q4 Report
Looking back, it is easy to think it was all smooth and inevitable, as if Sanctum’s rise was destined. But the truth is, this was the result of five years of persistence, iteration, and unshakable conviction through market winters. Every piece of today’s success was earned the hard way, block by block, decision by decision. And that leads us to our first and foremost thesis: the founderFP.
Thesis #1: Our core beliefs in FP Lee as a founder
Practiced Contrarianism
We see in FP that he has a unique ability to see what others miss and to dive deep enough into a concept until a contrarian insight emerges.
In 2023, while many were racing to build “the Lido of Solana,” FP noticed something upstream: Solana’s stake accounts were modular and fungible by design. That single observation flipped the playbook. Instead of competing to be the biggest pool, he built Sanctum as the liquidity layer that unites every LST, and that completely changed the game.
Source: 0xfp.com, 2023
And now, after years of living in Solana’s core, he’s spotted another inefficiency few others even noticed: the unreliable transaction layer. In short, we believe his latest move of acquiring Ironforge and launching Gateway reflects the same pattern: go deep enough, find the structural bottleneck, then build the missing piece of infrastructure that everyone else takes for granted.
Deep attachment to community
We believe founders’ ability to build a community in crypto is underrated. FP is one of the rare founders who doesn’t just “manage” a community but builds alongside them.
The Wonderland campaign, which Sanctum team held before their TGE, wasn’t just another points farm; Sanctum turned it into a coordinated, gamified quest layer where users stake LSTs to earn EXP and complete community challenges together, which kept participation sticky instead of mercenary.
The result was amazing, Sanctum’s TVL grew 171% in 38 days, and community forums spun up recurring events (like the Cloudfam Emoji Clan contests) that kept members creating and recruiting long after the initial drop, showing organic momentum rather than paid churn. Its community, later affectionately known as CloudFam, became one of the strongest grassroots movements on Solana.
Source: Sanctum website
What most people don’t know is how far FP and the team went to show that care. When it came time for the $CLOUD airdrop, they didn’t just run a script or crunch numbers in a spreadsheet. They manually sifted through thousands of Discord channels, Telegram chats to identify true evangelists and rewarded them far more generously than most projects would.
A token is ultimately a founder’s second product. Doing “token IR” right isn’t just about managing price; it’s about building trust, transparency, and belonging. Many founders say they care about token holders, but few actually walk the talk.
FP is one of those few that from publishing monthly updates to constantly engaging users in Discord, he treats community building like an ongoing craft. Over time, that level of authenticity compounds, turning a user base into something closer to a movement. We believe this will remain one of Sanctum’s strongest long-term differentiators.
Source: Sanctum $CLOUD holder group
Found his mission along the way
FP didn’t set out to be a founder. Before crypto, he was just a young software engineer trying to find his way. He stumbled into Solana out of curiosity and a desire for growth, and he stayed because, somewhere along the journey, he found meaning.
That meaning came from experience. After years of building in crypto, FP has seen it all — the FTX collapse, teams rugging their users, projects recklessly gambling away entire treasuries. In an industry often clouded by short-termism and greed, FP wants to prove that it is still possible to build a great product, stay transparent, and win the right way.
As intangible, and perhaps as cliché as it sounds, we believe this is one of the strongest forms of drive in the industry — and it is precisely the kind of mission we want to back.
Source: Solana Accelerate 2025
Thesis #2: Major upcoming catalysts for Sanctum LST
We see several catalysts for Sanctum LSTs, and we hold a strong conviction that everything is clicking for them now.
Solana LST is still early-stage and growing
Solana’s liquid staking penetration has expanded 4.4x in two years, from 3% to 13.3%. This acceleration was actively driven by ecosystem catalysts like Sanctum and a growing appetite from validators to capture LSTfi market share.
Source: Dune
However, this 13.3% penetration implies that most of the staked $SOL remains illiquid. Drawing a parallel with Ethereum’s more mature market (approaching 35-40% LST penetration), it’s clear Solana’s liquid staking layer, the key to unlocking capital efficiency and composability, is still in its early innings.
We believe in this context, Sanctum is positioned right at that inflection point. Sanctum’s product suite (Router, Reserve, Infinity) is explicitly designed to be this non-partisan liquidity backbone. This creates a powerful moat, positioning Sanctum as the default aggregation point for a rapidly expanding and fragmenting market.
Network effects of LSTs
For any protocols that are launching a new LST, they don’t want to spin up multi‑million‑dollar liquidity pools. Instead, the easiest way is to plug into Sanctum, and focus solely on branding, core product, and distribution; Sanctum supplies the liquidity layer (Router + Reserve + Infinity) so these LSTs are interchangeable with the rest of Solana on day one. This is what we have been seeing. The alliance has been getting stronger and stronger every day. To date, Sanctum is serving all the biggest clients like Jupiter, Bybit, Backpack.
Source: AppWorks
More integrations → more supported LSTs → more interchangeable routes → deeper utility across DeFi.
That flywheel is hard to catch up to.
The Institutional Staking Layer
The competition for Solana’s yield is rapidly evolving beyond DeFi-native protocols. A new, larger wave of sophisticated capital, ranging from TradFi asset managers and potential SOL staking ETFs to publicly traded companies (like DATs), is now entering the arena.
For these entities, base staking yield is merely the starting point. To attract serious AUM, they must offer compliant, branded, and highly differentiated liquid products. This requires layering unique validator strategies, transparent reporting, and deep DeFi integrations on top of a base LST.
This is precisely where Sanctum becomes the critical enabling infrastructure. As a neutral, modular platform, it provides the full-stack “Staking-as-a-Service” for any entity to launch its own LST. It allows them to retain full control over their financial strategy and branding while outsourcing the deep technical complexity to Sanctum’s proven liquidity layer and composable backend.
We are already seeing strong validation. In May 2025, DeFi Development Corp (NASDAQ: DFDV), a publicly traded financial firm, launched dfdvSOL using Sanctum’s infrastructure. This marked the first time a listed company held and utilized a bespoke Solana LST. Their explicit goal is to contribute liquidity back to the Solana DeFi ecosystem, creating a flywheel effect that also benefits their own corporate balance sheet.
Source: DeFillama
It is our core belief that as more structured SOL products emerge to compete for this new wave of capital, Sanctum will be their default launch partner and liquidity backbone.
Our thesis is clear. In the short to medium term, Sanctum is the most underrated infrastructure play for this institutional wave, and they are quietly becoming the essential plumbing every major yield-bearing Solana product will depend on.
Thesis #3: Sanctum App will become the de facto entry point for Solana
At the 2025 Solana Breakpoint, Sanctum unveiled its latest endeavor: the Sanctum App. This is a lightweight, delightful application designed to help users effortlessly grow their $SOL holdings through daily rewards in a fun, gamified environment.
This pivot stems from a first-principles approach. Referring back to our initial thesis, the primary reason Sanctum LSTs haven’t yet reached peak market penetration is the friction inherent in current DeFi UX. It is easy to forget that many $SOL holders exist entirely outside the “DeFi bubble.” They aren’t interested in the technical internals of Solana or the complex math behind LST yields; the only way to reach them is to abstract that complexity away. Following the massive success of Wonderland, we are doubling down on our belief that the Sanctum founding team is one of the few with the “DNA” to not only build a community but—more importantly—earn its lasting trust. From a team-gene perspective, we are confident they can capture lightning in a bottle once again.
From a product standpoint, the journey has come full circle. The Sanctum team were the pioneers who took the complicated concept of stake accounts and made LSTs accessible. Now, they are scaling that mission to a much wider audience. Moving forward, we expect the Sanctum App to serve as the primary interface and entry point for everyday users, while Sanctum LSTs continue to function as the foundational backbone of the entire Solana infrastructure.
Summary
When we look at Sanctum we see more than just a protocol, but the foundation of Solana’s next chapter: at its core is FP, a contrarian founder who builds with conviction and has led Sanctum from a simple idea into the liquidity fabric of Solana, and now it’s expanding even further into the transaction infrastructure. Apart from that, we also see the LST business continues to compound through strong network effects, institutional adoption, and deep integrations across the ecosystem.
Ultimately, this is why we invested. FP & Sanctum represent everything we believe in.
About AppWorks
Founded in 2009, AppWorks is a leading accelerator + VC in Asia and Web3, managing US$ 368M across its funds. At AppWorks, we invest in the founders who are obsessed with true product-market fit and committed to playing the long game. If this resonates with you, let’s chat.
從大學就開始創業,也讓他洞悉自己對於企業正規軍的策略理解不足。當他看到 LINE 要收購 Choco TV,覺得這是一個難得的機會,可以親身觀察國際公司是怎麼做併購與整合的。剛好 Choco TV 的創辦人 Davidd 也是Colorgy 的天使投資人,兩人相談合拍下,James 就加入整合團隊。參與了整個過程,從資料與技術對接、流程重新設計,到如何讓兩邊團隊建立共識、對齊預期。這段經歷讓他對大企業如何運作、如何協調文化落差有了第一手的理解,這些經驗也成為他日後共同創辦 MetaCRM、處理企業銷售與 B2B 合作的重要底氣。
James 能從零打造產品,也能在面對大型企業與通路夥伴時穩健談判,並且擁有實戰經驗:從一個大學生寫 App 的工程師、到主導國際產品落地、再到參與企業併購與跨部門整合,最後又成立 B2B SaaS 軟體新創。這些經驗讓 JTCG 能夠同時運作 PLG(product-led growth)與 SLG(sales-led growth)這兩種成長引擎,使其 AI 產品能快速打入市場並有效擴張。
解痛點、建資料飛輪,打造 AI 客服的持續競爭優勢
James 在經營 Zendesk 代理商期間,完整接觸企業客服流程,從大量客服工單與報表看見了兩個關鍵問題。第一,傳統規則式聊天機器人resolution rate (解決率,指顧客問題能被解決) 通常不到一成,而客服人力卻有七成時間進行重複「查詢系統資料、確認資料、回覆客戶」的工作;其二,多數國際大型客服 AI 工具雖功能強大,但價格昂貴且不夠接地氣,對本地語言與系統整合也缺乏彈性。這些觀察讓他意識到一個結構性機會:當地的 SI 可以造自己的 AI agent,取代國際 SaaS 工具,取代昂貴的國際 SaaS 預算,並提供更貼近需求的在地服務。
這些第一線經驗促成了 Raccoon AI 的誕生。機器人不僅能對話,更能直接喚用「查訂單、取消、退款」等後端 API,把客戶真正需要的動作一次完成。舉例來說,顧客詢問『我的訂單出貨了嗎?』時,Raccoon AI 不只回覆流程,而是會即時查詢電商後台的訂單管理系統,調出該訂單狀態,確認是否已出貨並提供物流單號,若尚未出貨還能進一步協助取消或改期。這是與傳統規則式聊天機器人最大不同,透過串接公司後台資料庫讓機器人有更多 context ,進而提高工單 resolution rate。
Raccoon AI 自推出以來在實際專案中展現出明顯差異化優勢。以台灣電商與旅遊業為例,系統可自動解決六成以上的客服工單,而同類 LLM chatbot 的平均 resolution rate 通常不及三成。這部分優勢來自於 Raccoon 長期累積的在地產業語料,例如電商常見的「出貨查詢」「修改地址」「訂單取消」等對話範式,甚至包含繁體中文語境下的客服語氣、商品分類邏輯與品牌風格調性,這些內容被整理成超過一百萬筆的向量知識庫,能讓 AI 在第一天上線就接近人類客服的回答品質。加上即將推出的 low code 客服流程編輯器(V2 版本,目前進入 Beta 測試階段),新客戶可在兩天內完成概念驗證,並預期在四週內完成正式上線。
每解決一張客服工單,系統會將意圖、回答與品牌語調回寫至該客戶專屬的向量知識庫,進一步優化客服機器人的涵蓋能力與回應品質。這種「資料飛輪」機制讓每家商戶的 AI 隨使用逐步成長,搭配 Raccoon 極短的導入時間,能快速開始累積語料、加速學習與優化,有效鞏固其 first mover advantage。
From College App Developer to a Dual‑Engine Entrepreneur
James Chou, Founder of JTCG, an AppWorks Accelerator Batch #13 alumni, stands out as one of the rare entrepreneurs who can seamlessly switch between product design, growth hacking, and enterprise sales.
In college, James built Colorgy, an app to help students manage class schedules and connect with peers. It started with him manually inputting his own timetable, coding at night, and testing during the day with classmates. Feedback led him to realize students cared more about the social side than schedules. So he pivoted, adding features to help them find classmates and form study groups. As usage patterns varied across departments, he developed a flexible backend to support different needs. At its peak, Colorgy reached over 2 million registered users and became a campus favorite among college students. The entire journey gave James deep, hands-on experience in product development and user research.
When French start‑up Zenly began to rise with real‑time friend‑location sharing, James noticed the perfect fit for Taiwan’s campus culture. Drawing on his Colorgy experience, he cold‑emailed Zenly’s founders, outlining growth playbooks and offline campus seeding tactics. He even assembled a student squad to A/B‑test onboarding flows. In just one year he led Zenly’s Taiwan & Korea localization and growth, pushing monthly actives from 50 K to 1.2 M and later duplicating the playbook in Korea—his first taste of cross‑border go‑to‑market.
When LINE TV moved to acquire Choco TV, James saw a chance to observe a global‑scale integration from the inside. Choco’s founder Davidd Liu—an early Colorgy angel—invited him onto the post‑merger task force. James managed data & tech hand‑offs, redesigned workflows, and brokered cultural alignment between the two teams. The experience gave him first‑hand insight into how large enterprises negotiate, integrate, and manage product roadmaps—knowledge he later applied to enterprise sales and B2B partnerships.
James knows how to take an idea from zero to one, and he’s just as comfortable pitching enterprise clients as he is building products from scratch. His journey covers everything from building student-focused apps and scaling international consumer platforms to navigating corporate M&A and launching a B2B SaaS company. That blend of experience is exactly what enables JTCG to run both product-led growth (PLG) and sales-led growth (SLG) side by side—helping their AI tools hit the market fast and scale even faster.
Solving Real Pain & Building a Data Flywheel—The Raccoon AI Edge
During his time as a Zendesk reseller, James reviewed thousands of support tickets and spotted two systemic gaps:
Rule-based chatbots had a resolution rate (the percentage of customer issues that are ultimately resolved) of less than 10%, yet 70 % of agent time was spent on repetitive look‑up → confirm → reply loops.
Global CX‑AI suites were pricey, inflexible, and poorly localized for Mandarin and Taiwanese integrations.
He realized that local system integrators (SIs) could build their own AI agents, under‑cutting global SaaS while serving local needs better. Hence Raccoon AI was born.
Raccoon AI not only chats but also acts: calling backend APIs such as Look Up Order, Cancel, Refund in real time. Example: When a shopper asks “Has my order shipped?”, the bot fetches status, delivers the tracking code, or even cancels/reschedules if needed—compressing what used to take 3–5 human interactions into a single exchange.
Since its launch, Raccoon AI has demonstrated a clear competitive edge in real-world projects. In Taiwan’s e-commerce and travel sectors, the system can autonomously resolve over 70% of customer service tickets, whereas the average resolution rate for comparable products typically falls below 30%. This advantage stems from Raccoon’s long-term accumulation of localized industry data, including common dialogue patterns such as “shipment inquiries,” “address changes,” and “order cancellations”—as well as nuanced Taiwanese customer service phrasing, product categorization logic, and brand tone preferences. These elements are compiled into a vector knowledge base of over one million entries, enabling the AI to deliver near-human response quality from day one. Additionally, with the upcoming release of the low-code customer service flow editor (V2 version, currently in Beta), new clients can complete proof-of-concept within two days and are expected to fully go live within four weeks.
Every solved ticket writes back intent, answer, and brand tone to that merchant’s private vector store, widening coverage and improving quality. Fast onboarding means data starts compounding early, reinforcing JTCG’s first‑mover advantage. Long-nurtured partnerships with Zendesk, Omnichat, Shopline, 91APP, and others now contribute 20–30% of inbound leads. Their ecosystem connections help the team avoid cold starts and stay focused on improving product and data quality.
The trio of data flywheel, rapid deployment and channel leverage forms a structural lead in both efficiency and speed.
Seizing the Moment: Riding the Generative AI Customer Support Wave
Taiwan’s total addressable market includes approximately 71,000 support seats in the e-commerce, travel, and logistics sectors. Even automating just one-third of those would redirect an estimated NT$4.5–6 billion (US$140–190 million) annually toward AI customer service SaaS. Global CX giants still lack proper integration with platforms like LINE or local commerce infrastructure, creating friction for Taiwanese firms. Meanwhile, local MarTech players such as Super 8 and Appier primarily focus on marketing funnels rather than post-sale support, leaving this sector under-served and primed for rapid adoption.
In the first quarter of 2025, JTCG recorded over 100% year-over-year growth and a gross margin exceeding 60%. With a proven track record in product development, data moats, and robust distribution channels, we led the Pre-A round to accelerate self-onboarding product features and secure JTCG’s leadership position in Asia’s first wave of AI-driven customer support.
We welcome any brands interested in implementing AI customer service and automating after-sales processes to contact JTCG or AppWorks. Let’s work together to create a new generation of customer service experiences.
Some founders are relentless. Mike Hahn is one of them.
Over the past two decades, Mike has built five startups, completed multiple exits, and held intrapreneurial roles—all while demonstrating a rare tenacity to keep pushing, not for headlines or capital, but because he genuinely loves solving hard problems. With Vaudit, his sixth venture, Mike is applying everything he’s learned to build a more transparent and accountable digital advertising ecosystem.
The Hidden Leak in Ad Spend
Today, advertisers are spending more per click than ever. Yet a surprising portion of that spend never reaches real, verified users. During early customer discovery, Mike and his team uncovered that a large share of digital ad budgets was leaking into non-compliant, invalid traffic before it ever hit the final invoice. The lack of real-time auditing tools made this invisible to most.
Vaudit was born to address this head-on. By introducing a pre-bill audit layer, it helps advertisers reclaim wasted spend and restore integrity to the funnel. In a market where trust is assumed but rarely verified, this solution hits a nerve. In one case, an early customer discovered double-digit discrepancies, something they had never seen before.
Humble Beginnings, Global Impact
Mike’s story begins in a trailer park in Indiana, the son of very young parents in a low-income household. Alongside his two brothers, he relied on athletic scholarships just to afford college. But when a serious injury ended his American football career, Mike was forced to pivot, redirecting all his energy toward entrepreneurship.
That shift led to a surprise introduction to tech, thanks to a referral from his brother. He landed an entry-level role at Oracle, where he quickly made his mark, designing a new go-to-market model that would scale into a global revenue engine. In just three years, he rose to lead a team of over a thousand people.
He left to solve what he saw as the next big inefficiency, client onboarding, by building a streamlined implementation platform. Oracle later brought that solution back in-house. At a legacy marketing firm, he led the digital transformation, developing new products and scaling a national franchise business. Later, he founded a data platform acquired by a global marketplace.
After years of building in the U.S., Mike began exploring opportunities abroad. Through a mentorship role with PwC advising startup founders in Shanghai, he was exposed to the fast-growing innovation landscape across Asia. It was during this time that he recognized the immense, untapped potential of Southeast Asia and identified Vietnam and Thailand as rising hubs of technological excellence, an ideal launchpad for his next venture.
He went on to build a GenAI-native intent engine, successfully leading the company through product-market fit and into its growth phase. But Mike wasn’t done. He had identified yet another blind spot—a hidden inefficiency quietly draining ad budgets at scale. That insight pulled him back into the arena, ready to take on his next big challenge.
Through each chapter, a pattern emerges: Mike spots overlooked friction and builds systems to remove it. Not once, but repeatedly.
Rebuilding Trust in Digital Advertising
Digital advertising is a $600B+ industry running on assumed trust and partial verification. Small and mid-sized businesses, especially, lack tools to confirm what they’re paying for. As regulatory pressure grows and platform opacity deepens, the need for audit-grade visibility has never been clearer.
Mike has proven he can find product–market fit, scale meaningful solutions, and navigate uncertainty with clarity. With Vaudit, he’s channeling that experience into one of the most overlooked pain points in modern marketing. His vision is matched by a magnetic leadership style—so compelling that it drew AppWorks’ most charismatic principal, Jun, to join him full-time in building the company. It’s not often you see a VC trade the investor’s seat for a founder’s desk, and even less common to find a founder who can inspire that move. Since AppWorks’ pre-product investment in 2023, Jun has been side by side with Mike, helping bring Vaudit to life. We feel fortunate to back a founder whose blend of execution, insight, and leadership is exactly what it takes to build this missing layer of accountability.